Cost per lead is the wrong metric

Digi6 min read

Every ad platform will happily reduce your cost per lead. The question is whether the leads are worth having.

What the algorithm learns

Bidding algorithms optimise toward the event you send them. If that event is a form submission, they will find the cheapest people to submit forms — students, competitors, and buyers with no budget.

Send back the outcome

Import qualification status from your CRM as an offline conversion. Within a few weeks the platform starts finding people who look like your qualified pipeline rather than people who look like form fillers.

Expect volume to fall

It should. On one B2B account, raw lead volume dropped by a third while qualified pipeline grew 2.4x. The finance conversation changed completely.

  • paid media
  • analytics

Working on something similar?

We are happy to talk through it, whether or not it turns into an engagement.